Privacy policy
At Rooh Crystals, we value your privacy and are committed to protecting your personal information.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you place an order or interact with us, we may collect:
- Name, phone number, email address
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Order and transaction details
We may also collect basic device and browsing information (like IP address, browser type) to improve our website experience.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support
- Improve our products and website experience
- Send occasional offers or updates (you can opt out anytime)
Sharing of Information
We do not sell your personal data.
Your information may be shared only with:
- Payment gateways (for secure transactions)
- Shipping partners (to deliver your order)
- Service providers (like Shopify) to run our store
These parties only use your data to perform their services.
Data Security
We take reasonable steps to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute security.
Your Rights
You can:
- Request access to your data
- Ask us to update or delete your information
- Opt out of marketing emails anytime
To do this, contact us at orders@roohcrystals.com
Cookies
We may use cookies to improve your browsing experience and understand website usage.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact
For any privacy-related questions, contact us at:
orders@roohcrystals.com